How to Add a WhatsApp Chat Widget to Your Shopify Website

Staying connected with your customers is more important than ever in this ecommerce era. One of the most effective ways to do this is by adding a WhatsApp chat widget to your online store website.

Imagine offering immediate support and answering customer queries in real-time through your website, all while driving up your sales and delighting customers. That’s exactly what you can achieve with Whatsapp plugins for Shopify stores.

In this blog, we’ll walk you through some simple steps to configure and add a WhatsApp chat widget to your ecommerce or D2C store website using TheConvertWay. Whether you're an ecommerce manager or a small business owner just looking to enhance your store’s communication, our easy-to-follow guide will help you get it done quickly and effortlessly. 

How to enable a WhatsApp chat widget on your Shopify store?

Follow these easy steps to enable WhatsApp widget on your website:

• Go to settings then click the Whatsapp widget section from the menu.

• Enter your WhatsApp Number (messages sent by the user will go to this number), click Enable & Scroll Save. Check the changes on your store by clicking the Preview Changes Button.
• If you wish to disable the widget anytime, click on disable and save. The Whatsapp plugin will be removed from the store. To change the Mobile Number, enter the new mobile number in the Add Whatsapp number field and save. The new number will be updated shortly.

• You can also customize the color and the position of the chat icon from the settings as shown in the image below.                                          

• You can customize the chat box from the settings, like the Brand Logo, Brand name, Welcome text, Predefined Queries, and Colour theme of the chat box. Refer to the image to know the settings.

• Post this, click on the Save button. You have successfully created and embedded the Whatsapp Widget on your website. You can easily preview it by clicking on the preview icon beside the enable/disable button.

Integrating a WhatsApp chat plugin into your Shopify store with TheConvertWay is super easy and completed within 3 steps. It’s a powerful way to elevate your customer experience, provide personalized conversational engagement and convert website visitors into buyers.

It allows you to provide immediate customer support, answer customer questions on the website itself and create an interactive shopping experience. This simple yet impactful tool can lead to happier customers and increase your ecommerce sales, setting your brand apart from the competition.

By following the steps outlined in this blog, you’ll be well-equipped to integrate the WhatsApp plugin that will not only enhance your ecommerce brand's communication but also make a lasting impression on your website visitors.

Embrace this opportunity to engage customers with WhatsApp and watch your ecommerce business thrive!